Protecting your privacy is important to us and we want you to understand what information we collect, how we use it, and what steps we take to safeguard your privacy.
What We Collect: When you purchase a product from www.riveusa.com, we ask you to provide information to fulfill your order. We do not require you to create an account to place an order. You may place an order as a Guest. You will need to provide your name, email address, phone, shipping address, and billing address in order to process and deliver an order. If you do create an account with us, we also require you to create a login and password. Signing up for emails also requires you to supply certain information so we may execute your request.
What We Do With What We Collect: From time to time, Rivé contacts customers by email, phone or mail to inform them of new products, services and special offers, or to follow up on previous interactions. You may choose to opt-out of these communications at anytime by clicking the “unsubscribe” link located in the footer of our emails or by calling customer service at (402) 237-8226. Please note: changes can take up to 10 business days to take effect.
Maintaining the confidentiality of your personal information - including credit card data - is very important to us. As a Rivé customer, your personal information will never be rented or sold. For your security, we do not store your credit card information. This means you will have to enter your credit card information each time you order. We understand that this may be a little inconvenient for you, but most of our customers appreciate the added peace of mind this brings.
Secure Online Ordering: Rivé is committed to ensuring that your shopping experience on www.riveusa.com is safe and secure. We store all of the personal information you provide us when you create an account. If you place an order as a Guest, we store only the information we require to fulfill your order, and then we dispose of your information. When you do place an order, your address and credit card information is transmitted using industry standard encryption technology called secure socket layers (SSL) which ensures that it is encrypted during transmission. If you prefer, you may place your order by calling (402) 237-8226 and a customer service representative will be happy to help you.